Technology; Solving and Preventing Crimes

Securus Technologies is a civil and criminal justice provider based out of Dallas, Texas serving over 3,450 in public safety and over 1,200,000 inmates in North America.

Their main focus is to solve and prevent crimes using technology. They operate by providing detainee communications to correctional facilities.

In 2016, Securus Technologies received an A+ score and accreditation from the Better Business Bureau. Securus has helped many parolees, inmates, and their families safe which is part of their DNA as stated by Richard Smith, Chairman and Chief Executive Officer of Securus Technologies. Some examples of this include selected customer comments stating “In addition, the reporting data has enhanced our agency’s proactive measures in monitoring and deterring the incidence of contraband in our facilities.” From some, they are considered the leading jail phone provider due to their excellence in providing information about “behind the scenes”. In return, this helps protect the inmates and the workers present. Not only does Securus offer help to the facilities, but they also provide tablets known as the Securus View Tablet allowing inmates to make calls, listen to entertainment, find jobs and more. In one instance, it allowed two siblings to communicate to their mother at the same time. With this type of technology, parolees can actually listen in on the conversations for those who need help. For more information about their services, you can visit their website at

Proactive Technology by Securus Technologies

Securus Technologies was founded in 1986 and is headquartered in Carrollton Texas. Rick Smith is the current Chief Executive Officer of Securus. Securus is a American non-profit prison communication and technology company. They have contracts in just under 3000 correctional facilities across the United States and Canada and employ over a thousand people. Additionally, Securus currently services over 2,200 correctional facilities within the US and Canada. A major achievement of Securus was their partnership with Harris Corporation in creating “Call Defender” technology. This advanced technology prevents contraband cell phones from entering prisons and making it impossible to connect to wireless networks.


Many people have praised the advanced technology options that Securus Technologies has brought to correctional facilities. They have been applaunded in call monitoring technology that alerts correctional officers and prison staff to illegal in jail drug deals, cell phones and gang activity. Additionally, this call monitoring technology can help inmates who are suffering from depression. If an inmate calls a loved one and admits they are having suicidal thoughts this call monitoring technology will alert prison staff so they can be sure to provide necessary therapy and medical help to the depressed inmate. This system does not just report necessary data but it helps keep prison staff proactive which better serves the jail, employees, inmates and the community.